Due to the nature of digital distribution of active license codes, STAVCOMM INC can not offer refunds or exchanges for software products once delivered and activation/license key has been viewed. All licensing sales are final. You may request a refund if you have not yet retrieved the activation/license key from our system. If you have already retrieved the activation/license key, NO REFUNDS will be granted. Please make sure the software works on your system before retrieving the activation/license key.
However all the products that are physically shipped like software with installation disks can be refunded if the package is not opened (seal is not broken of the original packing), refund should be requested within 15 days of the order date. After 15 days of original transaction date no refunds will be provided by STAVCOMM INC.